How to pick a Managed IT Services Provider

How to pick a Managed IT Services Provider Selecting your Managed IT Services Provider (MSP) also known as Outsourced IT Provider is becoming more challenging as more and more companies are popping into the marketplace.  It’s important to have a good look when selecting a MSP as they may have little to no experience, or the ability to support multiple businesses with the appropriate level of support. What should you look for in an MSP? Here are some quick questions you should consider, in no particular order to help you pick the appropriate partner:
  1. Have they been in business for more than 5 years, with multiple technical staff?
  2. Does their staff have different or multiple technical certifications?
  3. Are they located in a Class A building?
  4. Do they have Errors and Omissions insurance?
  5. Do they have the appropriate contracts for the type of services provided?
  6. Do they provide a wide range of IT services?
  7. Do they have Data center facilities?
  8. Do they have partnerships with reputable vendors to provide and support your hardware and software?
  9. Are they located within driving distance to your office?
  10. Do they have a wide range of clients?
  11. Are they transparent with pricing, clients and contracts?
Remember picking a MSP is important as they can have a very positive or negative affect on your business operations.  Consider how much you depend on your PC, files, applications, internet and servers. Don’t just let anybody manage Your IT.  
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